Schedule of Observations and Recommendations
Maritime does not have a formal documented process for project intake, prioritization, or
approval within the Capital Improvement Plan (CIP). This makes it more susceptible to
inconsistent decision making, undocumented or poorly supported capital planning decisions,
and misalignment with strategic priorities.
Intake Process:
Our evaluation of Maritime’s intake process found that sampled projects included completed intake
forms with appropriate supporting documentation and met the criteria for Large Capital Projects. Each
intake also had a documented disposition, and the projects aligned with the Century Agenda KPIs,
Executive Director Priorities and broader strategic plans.
Although the intake workflow is performed consistently in practice, Maritime does not have a
documented Standard Operating Procedure (SOP) governing intake or prioritization process. The
absence of formal procedures reduces standardization across multiple lines of business and may lead
to errors, inefficiencies, or delays.
Scoring and Approval Process:
We determined that Maritime’s scoring and approval process provides an informal structure for
approvals; however, key governance elements are absent. The division does not have a formal scoring
methodology, approval decisions are not documented in a standardized manner (relying instead on
notes in the Division Review), and no written policies or procedures exist to govern scoring or approval
activities.
Key controls:
We evaluated Maritime’s project prioritization processes and identified several gaps related to the
absence of written policies, procedures, and a formalized process framework. While an informal process
exists, including risk monitoring, key process steps are not defined nor standardized. As a result, there
is no documented guidance governing the overall CIP project prioritization process.
These weaknesses reduce transparency, consistency and oversight, increasing operation risk. In
addition, aging infrastructure and broader economic instability heighten the need for a formalized
evaluation, prioritization, and approval framework to effectively mitigate emerging risks.
Recommendations:
To enhance transparency and accountability, Maritime should develop a formalized CIP governance
framework, including: a documented project intake process; a standardized scoring methodology; formal
approval requirement; and end-to-end policies and SOPs outlining roles, responsibilities, scoring
criteria, and documentation standards.