
Template revised April 12, 2018.
COMMISSION
DATE: October 27, 2023
TO: Stephen P. Metruck, Executive Director
FROM: Jeff Wolf, Director, Aviation Commercial Management
Khalia Moore, Senior Manager, Airport Dining and Retail
SUBJECT: ADR Program Briefing
EXECUTIVE SUMMARY
The continued redevelopment of the Airport Dining and Retail (ADR) Program offers an
excellent opportunity to advance the Port’s Century Agenda goals by enhancing the Airport’s
profile as the preferred gateway to the Pacific Northwest by promoting job growth, creating
new opportunities for small, local, and disadvantage businesses, and meeting the expectations
of the traveling public for quality food service, retail products, and personal services.
The ADR program is an important element of the Port’s ongoing efforts to provide outstanding
customer service and improve the traveling experience. In addition, the businesses generate
significant revenue that is reinvested to support airport operations and capital improvements.
Starting in 2014, ADR underwent a master planning effort and continues to be in a state of
implementation of that ADR master plan.
This briefing is to provide Commission with an update on the implementation of the ADR
Master Plan, Lessons Learned through the master planning effort and from the previous
request for proposal (RFP’s) processes. This briefing will also review the new ADR locations that
are being constructed as part of the Concourse C Expansion (CCE) Project to be released for
concessions bidding opportunities at SEA. This upcoming RFP will also include multiple locations
in the area surrounding the Concourse C Expansion. Port staff intends to return to Commission
in public session on December 12 to seek authorization for the CCE ADR RFP release and
corresponding contract executions.
Master Plan and Lessons Learned:
• Status of the ADR Master Plan
• Lessons learned with master planning effort
• Lessons learned in RFP process
• ADR process improvements to the RFP process