
COMMISSION AGENDA – Action Item No. __8g__ Page 3 of 5
Meeting Date: April 13, 2021
Template revised June 27, 2019 (Diversity in Contracting).
Cons:
(1) Would not have reliable and consistent catering service in The Conference Center.
(2) No contract in place to hold caterers accountable for quality and service standards or
consistent pricing. Adds risk and liability to the Port for unsafe food handling or other
business practices.
(3) The Port may have to invest in large-scale coffee equipment because individual caterers
would not install their equipment and let other caterers use it. Without the equipment,
caterers would need to bring brewed coffee and would not have the option for onsite
add-ons and refreshing coffee service.
(4) Significant increase in administrative time to collect and verify proof of insurance,
health documents, and liquor licenses. Staff would assist caterers with access to parking
and delivery locations, and access to the meeting rooms.
(5) Requires additional operational time during events to coordinate with clients and
caterers, confirm orders, address onsite issues or concerns, and ensure proper food
safety and handling.
(6) The Port will likely not receive a discount on catering orders at the Airport. We also
would not earn catering commission paid to the Port from external orders, which
reduces non-aeronautical revenue.
(7) Could negatively impact customer service as this will require extra time of our
customers to find a caterer to service their events.
(8) Reputational risk to the Port and The Conference Center if caterers do not meet
customers’ expectations.
(9) No onsite prep or storage areas for caterers. They need to load in and out all service
items and bring everything with them, which will drive up staff time and costs for
customers, including the Port.
This is not the recommended alternative.
Alternative 2 – Bid the exclusive catering contract for October 1, 2021, commencement date.
Cost Implications: The Port spent an average of $127,000 per year pre-pandemic. It is likely that
any new contract would provide lower commission and discount rates, and increased menu
pricing due to market conditions. The Port should also consider less-tangible costs such as
internal staff labor time for the procurement process.
Pros:
(1) New contract opportunity for small, local business community.
Cons:
(1) With no ability to forecast when business will return, it is highly unlikely that any
caterers with the quality we need would bid on the contract.
(2) Any caterer chosen would have to invest in menus, a website, coffee equipment
installation, dishes and other serving ware, and staffing. This would be a financial
burden even for large catering companies at this time.
(3) Potential lower commission rate collected on sales to external customers, therefore
lower non-aeronautical revenue.