COMMISSION AGENDA – Action Item No. 10e Page 2 of 7
Meeting Date: November 17, 2020
Template revised June 27, 2019 (Diversity in Contracting).
environment without a significant capital investment or long-term commitment. The program
has two levels of participation: Introductory and Intermediate Kiosk. These two levels are meant
to serve as valuable steps in the process of developing a business’s ability to compete for a
standard ADR unit. Currently, there are 3 units in the Introductory Program (located at the
entrance to Concourse C) and 3 in the Intermediate Program (located at the entrance to
Concourse A). These units are designed for businesses selling goods or packaged foods. To date,
11 companies have participated in the kiosk program. Five of the 11 companies were successful
in transitioning to an intermediate kiosk. Two of the 11 companies bid in a Lease Group and were
successful in obtaining a long-term lease.
The Introductory Kiosk Program provides a fully built out unit for the tenants who are selected
via a simplified competitive process. The lease term is 6 to 18 months. This creates a learning
opportunity for basic operational functions in the airport such as: delivery of goods, procuring
security badges, and submitting sales reports, all without a major investment or long-term
commitment.
At the completion of their lease, the Introductory Kiosk tenant can bid for an Intermediate Kiosk
opportunity, if a unit is available. The Intermediate Kiosk builds off the knowledge gained in the
introductory phase and provides enhanced operational learnings essential to successfully bidding
for a standard ADR unit in future lease groups. Businesses selected for an Intermediate Kiosk are
required to provide the funds to build-out their kiosks, to go through the design review process,
and oversee the construction of their kiosks. Based on the increased capital investment, tenants
in the Intermediate Kiosks are given longer lease terms (3 years) in order amortize their
investments.
During the past several years of competitive solicitations for standard ADR units, the ADR Team
noticed a number of small food and beverage businesses that had quality offerings but were too
small to compete in Request for Proposals (RFP) or even the Competitive Evaluation Processes
(CEP) used to select firms for the build-out of the ADR Master Plan. In addition, through small
business outreach in conjunction with the Diversity in Contracting Port Generators (PortGen), the
Port has cultivated relationships with many small and minority-owned food and beverage
operators in the region who expressed the desire to learn the airport concessions business.
Spurred by the Commission’s goal to increase small, local, disadvantaged business participation
in the ADR Program to a 40% share of gross sales, Port staff set about creating an opportunity for
these small food and beverage businesses to participate in the ADR Program through the creation
of Introductory Food and Beverage Kiosks.
This project will create two food and beverage Introductory Kiosks equipped with a full kitchen
suitable for the preparation and sale of food and beverage. The kiosk will be designed for minimal
challenges in transitioning from one operator to another. Small business kiosks in airports are
gaining popularity nationally, and incorporation of this concept provides a fun new addition to
the passenger dining experience. The intent is to structure the food and beverage kiosks similar
to its retail counterpart with an offer of an Intermediate Kiosk experience following participation