Template revised January 10, 2019.

COMMISSION

AGENDA MEMORANDUM

Item No.

6d

ACTION ITEM

Date of Meeting

October 13, 2020

DATE: October 5, 2020

Total estimated project cost:

ACTION REQUESTED

Request Commission authorization for the Executive Director to: (1) advertise and award a major

works construction contract for the Employee Services Center project at Seattle-Tacoma

International Airport; (2) execute procurement contract(s) for furniture fixtures and equipment;

and, (3) use Port crews to support construction. The amount requested under this authorization

is $5,633,000 out of a total budget of $10,400,000.

EXECUTIVE SUMMARY

JUSTIFICATION

Credentialing is a critical component to allow employees to perform their work at the airport.

The offices required to onboard and maintain TSA regulated badging compliance for these

employees can no longer effectively accommodate the volume of customers as currently

configured. Both the credential center and training center have reached capacity and are no

longer able to efficiently serve airport employee customers in a timely manner. Additionally, due

to the maximized facility, processing customers has had delays of up to 45 minutes due to lack of

space for additional workstations. In recent years credentialing staff has been hired to meet the

demands of airport growth; however, the space is insufficient, and staff outnumbers badging

Template revised June 27, 2019 (Diversity in Contracting).

Process improvement efforts and stakeholder engagement directly related to this project

involved tenants, airlines and internal customers. Many of those involved provided feedback and

a strong request for action. The goal has always been a 3-5 day turnaround time for badging. This

project will address these specific concerns and will allow the Port the ability to credential tenant

employees and thus allow them to begin work at the Airport within the 3-5 day window.

Combining the footprint of these currently separate functions will gain efficiencies through

design and process improvements, as well as create an improved processing and waiting

experience to better serve our airport tenants, employees and customers.

goal for this project.

DETAILS

Growth in the credential center use has increased the badge volume from 14,000 badge holders

in 2015 to 24,000 badge holders in a 4-year period. This growth is due to increased airport

operations and a multitude of construction projects at the airport. The numbers of badge holders

requiring use of the credential center has diminished approximately 8% since the beginning of

the pandemic.

Today credentialing, training, employee parking, insurance, and operational review facilities are

visit.

While this project was conceived during a time of unprecedented growth at the airport, and the

impacts of that growth drove the project need, it still makes sense to proceed with the project

as designed at this time. To date, employee badging demand has not lowered significantly with

the credential center still at 23,000 badges processed from January to August 2020 compared to

25,000 badges during the same period in 2019 (only an 8% drop in activity). Consolidating the

currently separate functions of the credential center and training center will gain efficiencies

through design and process improvements that will better serve airport employee customers for

the years to come.

Template revised June 27, 2019 (Diversity in Contracting).

The project pilots the WELL Building Standard Certification for this new consolidated office. WELL

is a framework focusing on the health, well-being, and experience for everyone that works in or

visits the space. Key opportunities taken into consideration for the project include circadian

lighting, acoustic performance, biophilic design, and performance testing for ventilation, water

quality, and thermal comfort.

The project was one of the “various others” projects listed as an Aviation Shovel-Ready Project

with construction starting in late 2020/2021 in the April 14, 2020, Commission study session on

Capital Adjustments related to COVID-19 for 2020 and 2021.

This project will construct a new Employee Services Center on the mezzanine of the airport. This

center will include offices and workstations, breakrooms, restroom, conference room, and

procured from the construction contract.

$1,667,000

$470,000

$2,137,000

$5,633,000

$2,630,000

$8,263,000

(1) This will decrease Port capital expenditure.

(2) This will not disrupt the operations of credentialing or training during construction.

Template revised June 27, 2019 (Diversity in Contracting).

Cons:

(1) This will not provide the additional space needed for credentialing and training to

(2) This will not provide space for a waiting area which will not resolve credentialing and

This is not the recommended alternative.

Alternative 2 – Construct a new consolidated Employee Services Center.

Cost Implications: $5,633,000

Pros:

(1) This will combine all onboarding and security compliance functions in one place.

(2) This will create efficiencies for onboarding new employees.

FINANCIAL IMPLICATIONS

The previous changes to the project cost estimate addressed changes to the lost and found

enabling project described as a part of that project’s construction authorization in February 2020.

Template revised June 27, 2019 (Diversity in Contracting).

Annual Budget Status and Source of Funds

This project, CIP C800934, was included in the 2020-2024 capital budget and plan of finance with

a budget of $8,097,000. A budget increase of $1,236,000 was transferred from the Aeronautical

Reserve CIP (C800753) resulting in zero net change to the Aviation Capital Budget. The funding

source will be Airport Development Fund and revenue bonds.