DATE: March 10, 2020
TO: Stephen P. Metruck, Executive Director
FROM: Stuart Mathews, Director, Aviation Maintenance
Ryan Pazaruski, Senior Manager, Aviation Maintenance
SUBJECT: Support services for the Genetec video management system
ACTION REQUESTED
Request Commission authorization for the Executive Director to execute a contract for Video
Management System (VMS) technical support services at Seattle-Tacoma International Airport
for a term of up to five years, with an estimated cost of $1,200,000.
EXECUTIVE SUMMARY
Genetec is the software and hardware system that supports Video Management at the Seattle-
Tacoma International Airport (Airport). The approval of this request will provide maintenance
support services for the VMS. The system allows monitoring of a large array of cameras and
provides services for several stakeholders at the Airport to include Security, Operations and
Maintenance. The Genetec system provides a platform to coordinate all these cameras and video
functions. This support services contract will provide technical support during the upgrades to
the existing system.
JUSTIFICATION
Security cameras and video information are critical to Airport Security and Operations. The Video
Management System provides critical camera and video footage of Airport spaces assisting in
resolving security breaches, injuries, accidents, etc. Port staff is proposing to continue to use
service providers to perform technical support service for the VMS to supplement internal
resources. This will aid Port staff in providing the level of service necessary for the Airport.
This maintenance service agreement is necessary to ensure software updates and system
upgrades are implemented in a timely and secure fashion. Technical support for these systems
in the form of software and hardware maintenance, trouble shooting, and root cause
investigation will be included in the deliverable services. These are critical to ensure the Genetec
VMS remains fully capable.