Item No. 7a_supp_____
Meeting Date: October 22, 2019

Accessibility Improvements at
Seattle-Tacoma International Airport

Background
• 2017 Open Doors Organization (ODO) conducted Accessibility
Assessment at airport.
• 2018 ODO issued their final report that included multiple
recommendations organized by suggested priority and
timeline.
• Facilities & Infrastructure (F&I) Architecture group is working
collaboratively with multiple departments to move forward
initiatives based on recommendations in report

2

Progress To Date
• Passenger Amenities
• Passenger Information
• Infrastructure Updates
• Staff Training
• Engagement

3

Passenger Amenities

4

Passenger Information

5

Passenger Information

6

Infrastructure Updates

Updated Departures Curbside

Updated Arrivals Curbside

7

Infrastructure Updates

8

Staff Training

9

Staff Training

10

Engagement

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Next Steps
• Aviation will continue to address the recommendations in the report and in
addition:
- Hire an ADA Coordinator for Aviation, Maritime, and additional facilities
throughout the Port as a dedicated resource for addressing accessibility
requirements
- Perform self-audit to evaluate new opportunities for improvement and ongoing
community engagement
- Continue to develop accessibility focused online and in person training
- Ongoing updates to the STIA app and accessibility webpages including text maps
to improve wayfinding for passengers with vision loss.
- The Port of Seattle website will be evaluated for Web Content Accessibility
Guidelines (WCAG) v 2.1 compliance

12