
COMMISSION AGENDA – Briefing Item No. __8a__ Page 2 of 3
Meeting Date: July 23, 2019
Template revised September 22, 2016.
degradation over the forecasted timeline. An optimized plan was created from the study to gain
efficiency and LOS, while staying within the existing footprint. The result is an overall Main
Terminal roadmap for increasing the LOS for the key processes in a phased approach that aims
to limit impacts to on-going operations in the Main Terminal.
The improvements proposed by the MTOP balance cost and opportunity while optimizing the
efficiency of the existing Main Terminal footprint in advance of any future expansion
opportunities. MTOP and individual project solutions were based on industry trends,
government agency initiatives, predefined LOS goals, and stakeholder objectives.
KEY HIGHLIGHTS OF THE PLAN
Main Terminal Requirements
The findings of this study were used to identify and prioritize critical facility needs, and to
inform concept development of early solutions and a long-range strategic vision for Main
Terminal optimization. In coordination with Airport staff, the consultant team from Ricondo
and Associates developed a series of high-level concept solutions to address existing and
projected facility deficiencies.
Each concept considered opportunities to increase area processing through low-impact
modifications and reconfigurations; ongoing projects and initiatives to improve the passenger
experience; overall connectivity strategies for the existing Main Terminal and other planned
projects; balancing, allocation, and adjacency of processing components; and prioritization of
competing interests within a constrained environment.
A gap analysis of Main Terminal functional areas over time
Functional areas are the areas in the Main Terminal that make up each process the passenger
travels through in their journey through Sea-Tac, such as the ticket counters, checkpoints,
restrooms, baggage claims, or retail spaces. Each functional area was assessed based on its
current operational efficiency, and ability to handle current and future passenger activity, as
defined by industry-accepted standards for wait time goals and functional area requirements.
The analysis of each area considered distinct characteristics of our current operators and
existing configurations. The gap analysis compared the future requirements to the current
airport facilities, analyzing processing efficiencies and passenger throughput for each functional
area.
The gap analysis identified passenger screening and check-in as the most critical functional
areas of deficiency and found that both areas would ultimately limit the overall LOS and
functionality of the Main Terminal.