INTERNAL AUDIT REPORT OPERATIONAL AUDIT DIVERSITY IN CONTRACTING JANUARY 2018 - MARCH 2019 ISSUE DATE: June 18, 2019 REPORT NO. 2019-06 INTERNAL AUDIT Diversity in Contracting January 2018 - March 2019 TABLE OF CONTENTS EXECUTIVE SUMMARY ........................................................................................................................................... 3 BACKGROUND ........................................................................................................................................................ 4 AUDIT SCOPE AND METHODOLOGY ..................................................................................................................... 6 SCHEDULE OF FINDINGS AND RECOMMENDATIONS......................................................................................... 7 APPENDIX A: RISK RATINGS .................................................................................................................................. 9 APPENDIX B: DIVERSITY IN CONTRACTING POLICY .......................................................................................... 10 2 Diversity in Contracting January 2018 - March 2019 EXECUTIVE SUMMARY Internal Audit (IA) completed an audit of the Diversity in Contracting Program for the period January 2018 through March 2019. The audit was performed to assess adherence to key requirements specified in the Policy Directive on Diversity in Contracting (Policy) and to determine if the Port's diversity program aligns to regulatory guidance including the Revised Code of Washington (RCW) 49.60.400 and the Washington State Attorney General's opinion on Initiative 200 (I-200). I-200 was approved by voters in 1998 and codified in the RCW under 49.60.400, which states in part, "The state shall not discriminate against, or grant preferential treatment to, any individual or group on the basis of race, sex, color, ethnicity, or national origin in the operation of public employment, public education, or public contracting." The Policy was adopted by Port Commission on January 9, 2018 and states that minority and women owned and controlled businesses (WMBE) have been under-utilized on Port contracts. The Policy aims to provide the maximum practicable opportunity for increased participation by WMBE businesses in Port contracting for public works, consulting services, supplies, material, equipment, and other services. As a relatively new program, establishing clearly defined and agreed-upon goals is foundational to measuring success and the effectiveness of the diversity program. We identified the following medium rated issue. 1. (Medium) The Port established a five-year goal to increase to 15% the amount spent on WMBE contracts and to triple the number of WMBE firms doing business with the Port. However, the starting point or baseline that management was using to measure the goal was not consistent with the date within the Policy Directive. Additionally, Port wide 2018 WMBE utilization was overstated by 14 firms in the Diversity in Contracting 2019 Annual Plan. This issue is discussed in more detail beginning on page seven. We extend our appreciation to Port staff and management for their assistance and cooperation during the audit. Glenn Fernandes, CPA Director, Internal Audit Responsible Management Team Nora Huey, Director, Central Procurement Office Dave McFadden, Managing Director, Economic Development Pete Ramels, General Counsel/Chief Compliance Officer Mian Rice, Director, Diversity and Contracting 3 Diversity in Contracting January 2018 - March 2019 BACKGROUND State Legal Requirement and Opinions Washington State Inititative 200 (I-200) was approved by voters in 1998 and codified in the Revised Code of Washington (RCW) under 49.60.400. RCW 49.60.400 in part states, "The state shall not discriminate against, or grant preferential treatment to, any individual or group on the basis of race, sex, color, ethnicity, or national origin in the operation of public employment, public education, or public contracting." In March 2017, the Washington State Attorney General published an opinion on I-200. That opinion states "I-200 prohibits only situations in which a government uses race or gender to select a less qualified contractor over a more qualified contractor." The opinion goes on to explain that measures that are not prohibited are open to innovation, and could include aspirational goals, outreach, training, use of race or gender as a tiebreaker between equally qualified contractors, and similar measures that do not cause a less qualified contractor to be selected over a more qualified contractor. On April 28, 2019, the Washington State Legislature approved Initiative Measure 1000 (I-1000). The Measure will amend and add new sections to RCW 49.60.400. The Measure broadens the definition to include "age, sexual orientation, the presence of any sensory, mental, or physical disability, or honorably discharged veteran or military status." It defines "preferential treatment" as "the act of using race, sex, color, ethniciity... as the sole qualifying factor to select a lesser qualified candidate over a more qualified candidate..." Washington Referendum Measure 88, however, seeks to require a statewide vote on I-1000 as a veto referendum. The referendum would be placed on the November 5, 2019 ballot for voters' approval or rejection of I-1000. Port of Seattle Initiatives On January 9, 2018, the Port Commission adopted the Policy Directive on Diversity in Contracting (Policy). The Policy states that minority and women owned and controlled businesses (WMBE) have been under-utilized on Port contracts. The purpose of the Policy is to provide the maximum practicable opportunity for increased participation by WMBE businesses in Port contracting for public works, consulting services, supplies, material, equipment, and other services. The Policy establishes a goal to triple the number of WMBE firms that contract with the Port and increase to 15% the percentage of dollars spent on WMBE contracts, within five years of the Diversity in Contracting Program implementation. Table 1 reflects Port wide WMBE Utilization since 2016. Table 2 lists three contracts that were executed as pilot projects under the diverstiy program. Table 1 WMBE Utilization Percent of Total Spend Number of Firms 2016 5.3% 118 Source: Diversity in Contracting 2019 Annual Plan - *Adjusted 4 2017 8.8% 200 2018 11.8% 244* Diversity in Contracting January 2018 - March 2019 Table 2 Contract Vertical Conveyance Design Services Graphic Design Services IDIQ Aviation Restroom Phase 2 Amount $5,000,000 $600,000 $4,244,000 Source: Central Procurement Office Contracts 5 Agreement Date April 3, 2019 March 7, 2019 January 31, 2019 Diversity in Contracting January 2018 - March 2019 AUDIT SCOPE AND METHODOLOGY We conducted this performance audit in accordance with Generally Accepted Government Auditing Standards and the International Standards for the Professional Practice of Internal Auditing. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives. The period audited was January 2018 to March 2019 and included the following procedures: Alignment of Contractor Selection Processes with Applicable State Laws and Guidance • • • Evaluated the contractor selection process to determine whether it aligns to RCW 49.60.400, the Washington State Attorney General's Opinion, and Initiative Measure 1000. Reviewed solicitations, inclusion plans, and summary scores for two service agreements and one construction project. Determined whether WMBE training was provided for individuals who evaluate and score proposers. Program Adherence to Key Policy Requirements • • Inquired with Port management/staff and reviewed documentation to gain an understanding of the Diversity in Contracting Program. Assessed whether requirements in the Port of Seattle Commission Policy Directive on Diversity in Contracting had been developed, including: o A Diversity in Contracting Annual Plan o Port wide goals o Roles and responsibilities for accountability and implementation o Internal and external training/outreach/technical assistance o Contracting methods and procurement tools o Program evaluation/monitoring/reporting 6 Diversity in Contracting January 2018 - March 2019 SCHEDULE OF FINDINGS AND RECOMMENDATIONS 1) RATING: MEDIUM The Port established a five-year goal to increase to 15% the amount spent on WMBE contracts and to triple the number of WMBE firms doing business with the Port. However, the starting point or baseline that management was using to measure the goal was not consistent with the date within the Policy Directive. Additionally, Port wide 2018 WMBE utilization was overstated by 14 firms in the Diversity in Contracting 2019 Annual Plan. Five-year goal The Policy Directive on Diversity in Contracting (Policy Directive) adopted by Port Commission in January 2018 through Resolution No. 3737, states "Program Implementation" as the starting point. Strategy three in the Century Agenda reflects a similar date and references tripling the number of WMBE firms and increasing the number of firms using a starting date of 2018 and an ending date of 2023. The Century Agenda strategy was approved by a commission motion in December 2017. Policy directives provide direction from Port Commission to the executive director and Port staff. They generally govern long-term processes and ongoing decision making. Policy directives govern any related policy statements or procedures developed by staff. Resolutions are the documents the commission uses to take important and long-lasting actions. Resolutions are like ordinances enacted by towns and cities. Motions are used to express views or take specific actions. However, the Diversity in Contracting 2019 Annual Plan that was presented to the commission on March 26, 2019 (Item No. 7a) states 2016 as the baseline. However, this presentation also includes a slide titled "Path to Implementation," reflecting a commission briefing that occurred on June 2018 and referencing a final implementation date of February 2019 when the annual plan was finalized (see Appendix B). Tables 1 reflects what the goals would be based on using 2018 as the baseline as required in the Policy Directive. The Policy Directive is much more aggressive, requiring 732 WMBE firms by the end of 2022. Table 2 reflects using 2016 as the baseline. By using an earlier starting point and accordingly, a lower base, requires 354 WMBE firms by the end of a five-year period. A significantly smaller number than the 732. Table 1 2018 Baseline WMBE Goals Percent of Total Spend Number of Firms 2018 11.8% 244* 2022 15.0% 732 2016 5.3% 118 2020 15.0% 354 * Adjusted to correct for overstatement of 14 firms Table 2 2016 Baseline - WMBE Goals Percent of Total Spend Number of Firms 7 Diversity in Contracting January 2018 - March 2019 Firm utilization The 2019 Diversity in Contracting Annual Plan reflects utilization of 258 WMBE firms. During the audit, Management was forthcoming and identified that the number was overstated by 14 firms and should have been reported as 244. Recommendations: 1. Determine through communication with Port Commission whether 2016 or 2018 is the correct baseline and amend documents as necessary. 2. Implement a process to validate that data used to measure WMBE utilization is accurate. Management Response/Action Plan: Five Year Goal The five-year goal was formed under good faith efforts based upon the information we had at the time. Work began in 2017, where we had a full year of 2016 data to review; however, full Diversity in Contracting program implementation was not complete until 2019. Staff recommends maintaining the 2016 baseline for the 5-year measurements to 2020. If 2018 is determined to be the starting point, staff recommends Commission re-evaluates the Diversity in Contracting utilization goals. Firm Utilization During the audit process, the Planning and Analytics team discovered the problem, reported the issue to the audit team, and have developed standard reports that remove duplicate records. This will prevent double counting in the future. 8 Diversity in Contracting January 2018 - March 2019 APPENDIX A: RISK RATINGS Findings identified during the course of the audit are assigned a risk rating, as outlined in the table below. The risk rating is based on the financial, operational, compliance or reputational impact the issue identified has on the Port. The finding and corresponding rating is not required to meet all five categories listed below. Items deemed "Low Risk" will be considered "Exit Items" and will not be brought to the final report. Rating Financial Internal Controls Compliance Missing, or inadequate key internal controls Noncompliance with applicable Federal, State, and Local Laws, or Port Policies Large financial impact HIGH Remiss in responsibilities of being a custodian of public trust Partial controls MEDIUM LOW/ Exit Items Efficiency Opportunity Moderate financial impact Not adequate to identify noncompliance or misappropriation timely Inconsistent compliance with Federal, State, and Local Laws, or Port Policies Public High probability for external audit issues and/or negative public perception Potential for external audit issues and/or negative public perception Port Commission/ Management Important Requires immediate attention Relatively important May or may not require immediate attention Generally Low probability complies with for external audit Federal, State and Lower significance Low financial issues and/or Local Laws or Port impact negative public Policies, but some May not require perception Implementing/enhancing minor immediate attention controls could prevent discrepancies future problems exist An efficiency opportunity is where controls are functioning as intended; however, a modification would make the process more efficient Internal controls in place but not consistently efficient or effective 9 Diversity in Contracting January 2018 - March 2019 APPENDIX B: DIVERSITY IN CONTRACTING POLICY Item No. 7a Date of Meeting - March 26, 2019 10