Behavior-Based Safety Program
and
Training Services
1
Item No. 8c_supp
Meeting Date: April 16, 2019
Behavior-Based Safety
Behavior-based safety is a key component of lean process improvement that creates a safety partnership
between the organization and its employees that focuses on attitudes to instill a personal ownership and
accountability toward safety. It supplements all aspects of our safety culture and fortifies the effectiveness of
safety initiatives.
Instills a Personal Commitment to Safety
2
Values, Knowledge,
Skills, Abilities,
Perception, Context
Motivation, Attitudes
Policies, Procedures, Engagement,
Participation, Leadership Commitment,
Demonstrated Commitment to Safety
BEHAVIOR
Compliant, Interruption of Unsafe Behavior
Ownership of Safety, Concern for Self and Others
Want to
be Safe
Safety
Culture
Background
The Port’s responsibility to ensure a safe operating environment and promote a safe work culture is our
foremost duty.
The Irony of Success
3
• Safety First
• “One Port” Joint Solution
• Multi-year Approach for Sustainability
Port
Airfield Partners
Airfield Incidents
340,478
Factors Leading to Incidents
Airport Activity Growth = Increased Risks
Systemic Issues
Behavior-Based Risks
• Rushing
• Lack of Proficiency
• Complacency
• Noncompliance/Not Following
Instructions
Increased
Activity
Time
Constrained
Objectives
Congestion
/Confined
Ramp Space
Organizational
Gaps
4
Countermeasures
3-Pronged Approach to Mitigate Risk and Improve Safety Performance
5
• Behavior-Based Coaching
• Compliance Assurance
• Engagement and Oversight
• Improve Competency
• Focus on Leading Indicators
Systemic Issues
GSE Management/Inspections
• Equipment Readiness
• Functional Safety Equipment
• Pre-use Inspections
• Immediate Awareness and Repair
• Equipment Use Training
Strengthen
Compliance
• Adjust Infractions to Apply Greater
Effect on Safety Related Issues
• Standardize Training and Proficiency
• Behavior-Based Safety Program
INCIDENT ROOT CAUSES
Human Factors
Equipment
Cultural Factors
Breakdown of incident Root Causes:
55% Cultural Gaps 25% Human Error 20% Equipment Failure
Culture Change
• Standardized safety culture across the Port and our stakeholders
• Instills a positive, “want to be safe” attitude toward safety
• Reduction in at-risk behaviors
• Elicits a personal commitment for safety
• Stimulates personal accountability
• Addresses root causes
• Leverages existing safety initiatives
Behavior-Based Approach Mitigates At-Risk Behaviors
6
1
Fatality
30
Lost Workday
Cases
300
Recordable Injuries
3,000
Near Misses (estimated)
300,000
At-Risk Behaviors
Herbert William Heinrich Safety Pyramid
Leads
to
IMPACT
Every Employee, Customer and Tenant
Goes Home Safely
Authorization to procure services and execute a five-year term contract for
the evaluation, development, and delivery of Behavior-Based Safety
Coaching Program
Term: 5 Years
Cost: $2.35 Million
Cost Recovered: $2.35 Million
Action Requested
7
