MEMORANDUM
2815 2nd Avenue, Suite 540, Seattle, WA 98121
WWW.MAULFOSTER.COM
Item No.
8a_attach
Meeting Date:
February 26, 2019
To: Dave McFadden Date: February 20, 2019
Joseph Meyer
From: Charla Skaggs
RE: Career Support and Advance Center Outreach Summary
The Port of Seattle Commission is considering a Port-funded pilot program to provide to educate
and assist employers and workers with questions regarding labor and employment laws. If approved,
the CSAC would be located at or near the Seattle-Tacoma International Airport (Airport).
Prior to planned Commission action on February 26, 2019, Port staff convened a forum for
employers and other interested stakeholders to hear about the proposed pilot, have questions
answered, and for Port staff to better understand both stakeholder needs and any existing resources
they use. A second forum was scheduled for the evening of the same day, but no invitees registered
for that event.
Port staff engaged Maul Foster and Alongi, Inc. (MFA) to facilitate these meetings.
AUDIENCE, GOALS, AND TACTICS
The matrix that follows outlines the audience we wanted to reach, goals for the time together and
how we worked with stakeholders to ensure their feedback was heard. The invitation, invitation list,
and attendee list are included as appendices to this document.
Audience
Tactics/Actions
Employers at
Sea-Tac Airport
Email invitation to airport
employers (list provided by
Airport Dining and Retail)
In-person forum
Informational materials provided
at forum
Opportunity to provide email
feedback
Reminded of planned
Commission meeting on 2/26
and ability to comment there
Provided presentation and other
materials to invitee list via email
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FEEDBACK HEARD
Below is a summary of feedback received from attendees at the forum.
Resources currently used/available to attendees.
o Attendees noted that for many, they rely on internal human resource expertise for
assistance in compliance with local and state labor laws.
o The CSAC would be helpful if it served as a “resource to the resource” – if HR
departments/professionals could use this center for the questions or concerns they
have, it could be a significant help.
Prop 1 understanding/compliance
o Airport employers who have been operating under the law for several years do not
find it difficult to understand/comply with.
o Based on transition experience when the law went into effect, CSAC could be helpful
for new and/or prospective airport tenants/employers as they begin operations at
Sea-Tac.
o The CSAC would be a helpful resource in helping tenants/employers stay current
with new laws or changes.
o Employers need a resource that allows them to ensure they are compliant when they
are unsure how to interpret law.
Other requested CSAC services
o The CSAC would also be helpful in assisting tenants/employers if they need to
modify or update a human resources policy, particularly about Airport Dining and
Retail (ADR) contracts – compliance is not only an issue for labor law, but also for
the contracts that govern operations at Sea-Tac.
o Provide access to virtual interpretive/culturally-sensitive communications.
o Provide feedback loop to airport tenants/employers regarding misconceptions or
misunderstandings regarding employment practices. (NOTE: Some requested that
this feedback loop be anonymous, so that employee questions that come in could be
shared with employers for their better understanding.)
o Assist in answering employee questions about how company benefits policies comply
or go beyond basic compliance with legal requirements.
o Offer a “robust” referral service for legal assistance/review.
Questions regarding represented employees
o How will the CSAC answer questions or provide referrals for represented employees,
given the differing contracts?
General comments/questions
o What happens after the two-year pilot concludes?
o Will airport tenants/employers have an opportunity to provide feedback once RFP is
developed?
o Please establish clear “guardrails” for CSAC responsibilities, including the types of
employee referrals and advice it can offer.
o How will this proposed center integrate with Port Jobs and Airport Jobs, since many
airport tenants/employers use them for recruitment.
o CSAC should not duplicate existing resources but complement them.
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APPENDIX A – FORUM INVITATION
Date: January 24, 2019
To: Seattle-Tacoma International Airport Employers
From: James R. Schone, Director – Aviation Commercial Management
Joseph Meyer, Economic Development Coordinator
RE: Invitation to learn about and provide feedback regarding a proposed
Career Support and Advancement Center (CSAC) at Seattle-Tacoma International Airport
You are invited to a stakeholder outreach forum regarding the Career Support and Advancement
Center, a pilot program by the Port of Seattle that will be located at Seattle-Tacoma International
Airport. There will be a brief presentation about the Port’s objectives for the CSAC followed by time
for questions and comments about this initiative.
Date: Wednesday, February 6, 2019
Times: 10:00 am to 11:00 am or 6:30 pm to 7:30 pm
Location: The Central Auditorium at Seattle-Tacoma International Airport
Please RSVP here by Friday, February 2, 2019 no later than 5pm
What is the Career Support and Advancement Center?
The Port funded the CSAC as a two-year pilot program to educate and assist employers and
employees at the Airport regarding labor and employment laws. It would also provide referrals to
other Port workforce and career development programs like Port Jobs and Airport University.
The passage of City of SeaTac Ordinance 13-1020 (Prop 1) in 2013 created a network of benefits and
rights unique to the City of SeaTac and different from state statute. This pilot program will help
airport workers understand their benefits and help answer employer and employee questions that
arise when SeaTac City benefits and rights differ from state statue.
The Port intends to issue a Request for Proposal (RFP) this quarter for a third party to provide the
following services at or near the Airport, beginning sometime in the second half of 2019:
Develop and deliver a training curriculum for employers and employees that covers SeaTac
Municipal Code 7.45 (Minimum Employment Standards for Hospitality and Transportation
Industry Employers) and other labor and employment laws affecting firms operating at the
Airport; and
Provide timely and convenient assistance to workers with questions regarding relevant
labor and employment law.
Other ways to provide feedback about the Center:
Employers and the public with questions or comments about the proposed Career Support and
Advancement Center can contact Joseph Meyer at meyer.j@portseattle.org or (206) 787-3347.
Comments will be collected through Thursday, February 14, 2019 until 4:00 p.m.
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APPENDIX C – ATTENDEES
Kazue Keys, Fireworks Gallery
Cherey Smith, Fireworks Gallery
Chiara Ciarletta, Air France
David Mitchell, F.S.S
James Philpot, Hertz
Liesl Kondor, Hertz
Shelton Berrly, Shuttle Express
Cris Krislogo, Airport Jobs
Akane Childs, Fireworks Gallery
Heather Wortley, Port Jobs
Darin Lang, ATZ Inc.
Anna Kovalyk, Hudson News
Desiree Dyck, Metro Cruise Service
Timothy Schmid, Fireworks Gallery