Item Number: 7b_attach_2
Meeting Date: March 27, 2012

Port Jobs

2011 Annual Report

Port Jobs receives funding and in-kind support from the

Port Jobs Board of Directors - Executive Committee
Tom Byers
Chair
Partner, Cedar River Group, LLC
James Fearn
Vice Chair
General Counsel, Seattle Housing Authority

Port Jobs Staff
Heather Worthley
Executive Director
Lynnette Consego
Program Manager
Trena Cloyd
Airport Jobs Program Manager
Stephanie Kellner
Senior Researcher/Program Developer
LaJuana Lewis
Office Manager
Mary Turla
Airport University Coordinator

Report prepared in February 2012

KEY 2011 RESULTS
Expanding Opportunities. Building Success.

Background
In 1993, the Port of Seattle spearheaded the
creation of Port Jobs, a 501(c)(3)
nonprofit organization, to provide a forum
for stakeholders to work together on
workforce issues in Port-related business
sectors.

2011 Snapshot
We are pleased to present this 2011 Annual
Report. Key outcomes include:

Port Jobs works to increase access to living
wage jobs and to foster a more vibrant and
equitable economy for residents of and
businesses in Seattle and King County. We
do this through four core services:

 41 airport workers completed 69
college credit-bearing classes onsite
at the airport. (Airport University)

 Airport Jobs
 Airport University
 Apprenticeship Opportunities
Project (AOP)
 Financial Tools for the Trades

 85 people placed in apprenticeships
and trades-related jobs earning an
average of $18.54 per hour plus
benefits. (AOP)

Since 1993, Port Jobs has served more than
78,400 community residents, helping
fill more than 12,300 job openings with
airport employers and in the skilled trades.

 8,773 job seekers assisted and 682
open positions filled at Sea-Tac
Airport. (Airport Jobs)
 65 employers listed job openings

 149 people completed jobs skills
classes. (Airport University)

 107 apprentices received financial
assistance to help launch or retain
their careers in the trades. (AOP)
 183 apprentices and pre-apprentices
learned money management skills.
(Financial Tools for the Trades)

Port Jobs | 2011 Annual Report

1

LEVERAGED FUNDING
Leveraging the Port of Seattle's Support
The Port of Seattle is Port Jobs' largest
funder. In 2011, the Port provided
$515,000 in direct funding to Port Jobs,
approximately 60% of Port Jobs'
revenue. The Port also contributed
$162,650 in in-kind support to Port Jobs,
including in-kind space for the Airport
Jobs center and Port Jobs' administrative
office.
The Port of Seattle's 2011 direct and inkind funding to Port Jobs includes
support for Port Jobs' Pier 66 operations,
Airport Jobs, and major funding for the
Apprenticeship Opportunities Project,
which is administered by Port Jobs
through a subcontract with ANEW
(Apprenticeship and Non-Traditional
Employment for Women) .
Two notable changes in Port-related
2011funding for Port Jobs were:
 The first year of a new three-year
contract between Port Jobs and
the Port. This contract is
administered by the Port's Office
of Social Responsibility; and

 Increased direct Port funding for
the Apprenticeship Opportunities
Project.
Port Jobs also receives funding from
competitive private foundation grants and
has contracts with the City of Seattle,
King County, and the state and federal
governments. This funding provides
additional operational support for Airport
Jobs, the Apprenticeship Opportunities
Project, Airport University, Financial
Tools for the Trades, and wrap-around
services.
The funding from the Port of Seattle
therefore acts as leverage for other
funding. In 2011, Port Jobs also raised
$345,000 in additional funding from
private foundation grants, the City of
Seattle, King County, the state and the
federal government.
The chart on the following page provides an
overview of Port Jobs' funding sources, and
the services that each helps to support.

Port Jobs | 2011 Annual Report

2

PORT JOBS 2011 FUNDING

Port Jobs | 2011 Annual Report

3

TRANSPORTATION AND LOGISTICS
Workforce Development in the Port's Transportation and Logistics Sector
In 2011, Port Jobs worked with the Port's
Office of Social Responsibility to support
workforce development in the
Transportation and Logistics sector. Per
contract, the initial focus of this work was
two-fold:
 Outreach to Port-related drayage
truck drivers who might be displaced
due to the January 2011 new Clean
Truck standards, which required
engines to be 1994 or newer; and
 Transportation and Logistics
Customer Service 101 training,
targeted to applicants for the Port's
new Rental Car Facility Shuttle Bus
Driver positions.
Truck Drivers
The extensive work by the Port over the
past three years through the Clean Trucks
program was so effective that the Seaport
terminals did not experience high numbers
of truck drivers needing assistance.
Port Jobs followed up on our 2010 outreach
to truck drivers by upgrading our
registration information and database at our
Airport Jobs center in July 2011, enabling
us for the first time to track job seekers who

have Commercial Drivers Licenses and
those with Port drayage driving experience.
Drivers who decide to switch out of Port
terminal driving may apply for other truckdriving jobs which are posted on our
Hotlist, which is updated daily and is
accessible online through our Airport Jobs
website at www.airportjobs.org.
As the Port reviews the next phase of new
Clean Truck standards, currently scheduled
for implementation on January 1, 2015,
Port Jobs will provide whatever assistance is
requested through the Office of Social
Responsibility.
T & L Customer Service Training
Port Jobs partnered with Highline
Community College, a licensed SuperHost
institution, to develop a customized
Transportation and Logistics Customer
Service 101 training which:
 Incorporates "Sea-Tac Airport 101",
an overview of airport operations;
 Carries transferable college credit
that counts toward certificate and
degree programs;
 Includes the industry-recognized
SuperHost credential

Port Jobs | 2011 Annual Report

4

 Prepares workers for career
advancement with skills upgrade
During the first two quarters of 2011, Port
Jobs supported pre-employment needs for
applicants for the Rental Car Facility Shuttle
Bus Driver positions. We offered tailored
workshops to assist job seekers in filling out
the Port's online application for skilled bus
drivers who did not have adequate
computer skills to apply without assistance.
We initially developed a CDL training with
Workforce Investment Act funding; the
training was cancelled at the Port's request
due to an unanticipated number of CDLbearing job seekers coming on the market in
mid-2011.
We worked to support the Port's hiring
process, and partnered with Pacific
Associates and Neighborhood House to
target outreach to veterans with CDLs in
alignment with the Port's focus on veteran
employment. In September, the Port
informed Port Jobs that it had sufficient
applicants, and we closed our Shuttle Bus
Driver outreach.

In November, we offered the first-ever
Transportation and Logistics Customer
Service Training with Highline Community
College onsite at Sea-Tac Airport. Twentyfour people completed the three week
training, receiving college credit and
SuperHost certification. Demand for the
class created a waiting list of 30 additional
students, and the second class was scheduled
for January 2012.
Port Jobs leveraged the Port's
Transportation and Logistic investment to
bring in an additional $200,000 in
2011/2012. Through the Seattle King
County Workforce Development Council
and SkillUp Washington, Port Jobs hired a
consultant to work with employers in
Seattle's Transportation and Logistics sector
and map local needs for skilled workers and
corresponding education and training
programs.
Additionally, the City of Seattle has chosen
Port Jobs to help lead the Transportation
and Logistics Sector Group of their
Pathways to Careers project, directed by
the Seattle Community College District.

Port Jobs | 2011 Annual Report

5

AIRPORT JOBS
Connecting Job Seekers and Employers at Sea-Tac Airport
More than 14,000 people work at Sea-Tac
Airport. Port Jobs opened Airport Jobs in
2000 to provide a centralized hub where
airport employers could recruit new workers
and local residents could find airport
employment.

continued to build relationships with
employers to meet their evolving hiring
needs. As a result, we are providing more
employers with special recruiting events in
our office in lieu of the large job fairs we
hosted in the past.

2011 Outcomes
Airport Jobs exceeded
its placement goal for
the year: 626 Airport
Jobs clients filled 682
positions at the airport
(yearly goal = 450
jobs). The average
placement wage was
$9.31 per hour.

Airport Jobs saw a leveling off in the number
of job seekers - more than
8,770 people visited the
"Port Jobs provides many important
center in 2011, which was
services at Sea-Tac Airport. Without
similar to last year, and less
them, we would have a harder time
than 2009. ( See Chart 2 on
staffing our stores, and our staff
page 7.)
would not have the opportunities for
growth that have been available (at
Many job seekers are
Airport Jobs) over the years."
immigrants and refugees
-Tammy Lathan
who are English language
Placements were
Concessions International
learners. Port Jobs is
higher in 2011 than
partnering with United
either of the past two
Way and the White Center Community
years, though they have not returned to preDevelopment Association to insure that our
recession levels. (See Chart 1 on page 7.)
services are appropriate and equitable for all
Sixty-five airport employers listed job
of the populations we serve.
openings through Airport Jobs. Port Jobs has

Port Jobs | 2011 Annual Report

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Chart 1

Airport Jobs Hires
January 1 - December 31, by year
1400

1242

1200
975

1000
800

682
536

600

494

400
200
0
2007

2008

2009

2010

2011

Chart 2

Number of Job Seekers
January 1 - December 31, by year
10,000
9,000
8,000
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0

9,530
8,667

7,792

8,773

6,450

2007

2008

2009

2010

2011

Since opening in 2000, Airport Jobs has served more than 62,000 job seekers. Employers
have filled more than 11,300 positions with Airport Jobs clients. The five employers that
have hired the most clients include: HMS Host (1,222 hires), AirServ (886), DAL Global
Services (844), Menzies Aviation (759), and Huntleigh (693).

Port Jobs | 2011 Annual Report

7

AIRPORT UNIVERSITY
Workplace-Based College Classes for Airport Workers
Airport University, a partnership between
Port Jobs and Highline Community College,
brings real college classes onsite at Sea-Tac
Airport.
Through a combination of jobs skills classes
and credit-bearing courses, airport workers
can progress along career pathways in the
hospitality, trade, transportation, logistics
and tourism industries, and make progress
toward certificates and degrees. The Port of
Seattle provides critical training space for
Airport University classes.

"The many services that Port Jobs
offers makes it a progressive and vital
contributor to the successes of the
business environment at Sea-Tac.
Airport University, for example, has
been a great development tool above
and beyond what we offer internally
[to employees]."
- Paul Lawson, District
Manager
Ivar's Seafood Bars

2011 Outcomes
In 2011, 41 airport workers completed 69
credit-bearing, academic college courses
through Airport University. These classes
included:
 Introduction to
Computers/Windows
 Keyboard Skills
 SuperHost Customer Service
Training
Airport University offers small,
competitive, needs-based scholarships of up
to $450 to help low-wage workers attend
local colleges (as funding is available).
AIRPORT UNIVERSITY STUDENT WITH MARY TURLA,
AIRPORT UNIVERSITY COORDINATOR (RIGHT)
Port Jobs | 2011 Annual Report

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In 2011, 90 people completed jobs skills
classes that are targeted to limited-English
speakers. These classes included airport
interview preparation, SIDA (airport
badging) test preparation, airfield driving
test preparation, and basic computer classes.

Additionally, Port Jobs provided assistance
to 59 people who needed to obtain or
renew their Washington State Food
Handlers Cards.

Chart 3

Airport University Outcomes (2005-2011)
1800

1707

1600
1400
1200
1000
800
600

469

400

127

200
0
Academic course completers

Job Skills class completers

Scholarships Awarded

Chart 3 shows that since 2005, airport workers have completed 469 credit-bearing academic
courses in computers, customer service, and leadership/supervision. More than 125
scholarships have been awarded. Job seekers and airport workers have completed more than
1,700 job skills classes in SIDA test preparation, airfield driving test preparation, airport
interview preparation, food/alcohol permitting, and other similar courses.

Port Jobs | 2011 Annual Report

9

THE APPRENTICESHIP OPPORTUNITIES PROJECT
Connecting Residents to Well-Paying Construction Careers
Created in 1994, the Apprenticeship
Opportunities Project (AOP) helps lowincome individuals, women, and people of
color enter and succeed in apprenticeships
and in trades-related jobs. Port Jobs
partners with Apprenticeship and
Nontraditional Employment for Women
(ANEW) to operate AOP. ANEW is one of
the oldest pre-apprenticeship programs
serving women in the United States. Since
1994, AOP has placed more than 1,800
people in skilled trades jobs and has
provided financial assistance to more than
1,200 people.
A CLIENT PREPARES FOR APPRENTICESHIP

2011 Outcomes
AOP surpassed its 2011 placement goal,
with 85 people hired into apprenticeships
and trades-related jobs where they earned
an average of $18.54 per hour plus benefits.
Placements were higher in 2011 than they
were in either of the past two years, though

"I could not have done it without AOP.
They made sure I was 100% covered, so I
would not fail."

they have not returned to pre-recession
levels. (See Chart 4 on page 11).
AOP provided more than $36,000 in
financial assistance to 107 apprentices in
2011, who met low-income guidelines and
had no other resources. Financial assistance
is provided for work-related or emergency
needs to help apprentices launch or retain
their careers in the trades. In 2011, most
assistance was used to pay for tuition and
training fees, tools and work clothing.

- Apprentice

Port Jobs | 2011 Annual Report

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Chart 4

Number of AOP Placements (2007-2011)
160

147

140
120

109

100
72

80

85

63

60
40

20
0
2007

2008

2009

2010

2011

Port Jobs | 2011 Annual Report

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FINANCIAL TOOLS FOR THE TRADES
Money Management Skills for Apprentices
Construction workers can earn good
wages and benefits, but periods of
unemployment are common. A typical
first year apprentice may work just 9
months in a normal year and even less in
today's economy.
Port Jobs created Financial Tools for the
Trades (FTT) in 2005 to teach apprentices
how to plan for unemployment, manage
their money, build credit, deal with debt,
and save for the future.
2011 Outcomes
Port Jobs taught 13 Financial Tools classes
to 183 apprentices and pre-apprentices in
2011. More than 1,525 people have
attended these classes since 2005.
We delivered several classes to veterans in
partnership with the Washington State
Department of Veterans Affairs (DVA).
DVA is providing information on financial
and other resources available to veterans.

"The Financial Tools class has been great.
We have taught it to our second, third, and
fourth year students. Everyone has had
positive feedback."
-Ironworkers Training Coordinator

Through a partnership with American
Financial Solutions, a credit counseling
agency based in Bremerton, in 2011 we
began offering free onsite credit
counseling to apprentices in conjunction
Financial Tools classes.
Port Jobs also sells a Trainer Toolkit so
that apprenticeship programs across the
country can teach the Financial Tools
curriculum to their students. These sales
provide a small funding source that helps
sustain the Financial Tools project.

Port Jobs | 2011 Annual Report

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OTHER WRAP-AROUND SERVICES
Community Partnerships Provide Robust Services to Job Seekers, Workers and
Employers at Sea-Tac Airport
Free Tax Preparation

Whole Family Jobs Pipeline

For the 9th year, Port Jobs partnered with
United Way to provide free tax preparation
at Airport Jobs. In 2011, volunteers
prepared 337 tax returns for airport workers
and residents, bringing $578,000 in Federal
tax refunds back into the community. The
average adjusted gross income of tax filers
was $29,230.

Through a 2011 grant from United Way, and
in partnership with the Seattle Housing
Authority and the White Center Community
Development Association, Port Jobs began
offering deliberately connected, culturally
competent, whole family assessment, career
development, pre-employment, training, job
placement, job retention and advancement
services.

Basic Food Employment and
Training Program
Through a partnership with the Washington
State Department of Social and Health
Services, more than 950 people (who are
required to seek employment while
receiving Basic Food services) received job
search assistance at Airport Jobs in 2011.
Port Jobs also partnered with Within Reach
to help eligible job seekers and airport
workers sign up for the state Basic Food
Assistance program.

CLASS PARTICIPANTS FROM WHITE CENTER

Port Jobs | 2011 Annual Report

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STRATEGIC OBJECTIVES
Supporting the Port of Seattle's Century Agenda
Port Jobs supports the Port of Seattle's Century Agenda Preliminary Strategic Goal to:
"Increase work force training, job and business opportunities for
local communities in trade, travel and logistics."

Port Jobs | 2011 Annual Report

14

NOTES

Port Jobs | 2011 Annual Report

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c/o Port of Seattle
P.O. Box 1209
Seattle, WA 98111
(206) 787-3882
www.portjobs.org