Item Number:
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Port Jobs

2010 Annual Report

Port Jobs receives funding and in-kind support from the

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August 23, 2011

Port Jobs Board of Directors - Executive Committee
Tom Byers
Chair
Partner, Cedar River Group, LLC
Judith Olsen
Vice Chair
Vice President & Community Development Manager, Wells Fargo
James Fearn
Secretary/Treasurer
General Counsel, Seattle Housing Authority

Port Jobs Staff
Heather Worthley
Executive Director
Lynnette Consego
Program Manager
Trena Cloyd
Airport Jobs Program Manager
Stephanie Kellner
Senior Researcher/Program Developer
LaJuana Lewis
Office Manager
Mary Turla
Airport University Coordinator
Faten Rashid
Airport Jobs Senior Employment Services Representative

prepared inR
July
2011
KEYReport
2010
ESULTS

Expanding Opportunities. Building Success.

Background
In 1993, the Port of Seattle spearheaded the
creation of Port Jobs, a 501(c)(3)
nonprofit organization, to provide a forum
for stakeholders to work together on
workforce issues in Port-related business
sectors.

2010 Snapshot
We are pleased to present this 2010 Annual
Report. Key outcomes include:

Port Jobs works to increase access to living
wage jobs and to foster a more vibrant and
equitable economy for residents of and
businesses in Seattle and King County. We
do this through four core programs:

 31 airport workers completed 32
college credit-bearing classes onsite
at the airport. 15 airport workers
received small scholarships (up to
$450) to take college classes.
(Airport University)

 Airport Jobs
 Airport University
 Apprenticeship Opportunities
Project (AOP)
 Financial Tools for the Trades
Since 1993, Port Jobs' programs have
served nearly 70,000 community
residents, helping more than 11,500
people find jobs with airport employers
and in the skilled trades.

 8,700 job seekers assisted and 494
open positions filled at Sea-Tac
Airport. (Airport Jobs)
 66 employers listed job openings

 72 people placed in apprenticeships
and trades-related jobs earning an
average of $17.48 per hour plus
benefits. (AOP)
 104 apprentices received financial
assistance to help launch or retain
their careers in the trades. (AOP)
 103 apprentices learned money
management skills. (Financial Tools
for the Trades)

Port Jobs | 2010 Annual Report

1

LEVERAGED FUNDING
Leveraging the Port of Seattle's Support
The Port of Seattle is Port Jobs' largest
funder. In 2010, the Port provided
$626,398, or 60% of Port Jobs' overall
funding. This funding is made up of
$200,000 in an operating and staff
support contract, $165,000 for an
Airport Jobs contract, $117,376 in inkind support, and $144,022 in money
generated by the $.20/hr charge to Port
contractors. The Port of Seattle's direct
and in-kind funds specifically support
Airport Jobs and the Apprenticeship
Opportunities Projects.

also supports Airport Jobs, the
Apprenticeship Opportunities Project,
along with Port Jobs' other programs,
including Airport University, Financial
Tools for the Trades, and wrap-around
services provided with partner
organizations.

Port Jobs also competes for funding from
private foundation grants and has
contracts with the City of Seattle, King
County, and the state and federal
governments. This funding

The chart on the following page provides an
overview of Port Jobs' funding sources, and
the programs that each helps to support.

The funding from the Port of Seattle
therefore acts as leverage for other
funding. For every dollar of direct Port
support received in 2010, Port Jobs
raised an additional $1.55.

AIRPORT JOBS RESOURCE FAIR - SEA-TAC AIRPORT
Port Jobs | 2010 Annual Report

2

PORT JOBS 2010 FUNDING BY SOURCE AND PROGRAM

Port Jobs | 2010 Annual Report

3

AIRPORT JOBS
Connecting Job Seekers and Employers at Sea-Tac Airport
More than 14,000 people work at Sea-Tac
Airport. Port Jobs opened Airport Jobs in
2000 to provide a centralized hub where
airport employers could recruit new workers
and local residents could find airport
employment.
2010 Outcomes
In 2010, 66 employers
listed job openings
through Airport Jobs,
filling 494 airport
positions with Airport
Jobs clients. The
average placement
wage was $9.44 per
hour.

were prior to the recession. Port Jobs has
continued to build relationships with airport
employers to meet their evolving hiring
needs. As a result we are providing more
employers with special recruiting events in
our office in lieu of the large job fairs we
hosted in the past.

"Port Jobs provides many important
services at Sea-Tac Airport. Without
them, we would have a harder time
staffing our stores, and our staff
would not have the opportunities for
growth that have been available (at
Airport Jobs) over the years."

Airport Jobs continued to
see high numbers of job
seekers in 2010 - nearly
8,700 people visited the
center looking for work,
which was slightly lower
than last year. See chart 2.

-Tammy Lathan
Concessions International

While Airport Jobs
met its placement goal for the year (500
hires), the economy continued to put a
damper on airport hiring. Chart 1 shows that
2010 hires were significantly lower than they

Many job seekers are
immigrants and refugees
who are English language
learners. Airport Jobs' diverse staff speaks
multiple languages that are reflective of the
populations we serve.

Port Jobs | 2010 Annual Report

4

Charts 1 & 2
.

Number of Job Seekers
January 1 - December 31, by year
10000
9000
8000
7000
6000
5000
4000
3000
2000
1000
0

9530
8667

7792
6450

2007

2008

2009

2010

Since opening in 2000, Airport Jobs has served nearly 57,000 job seekers. Employers
have filled more than 10,600 positions with Airport Jobs clients. The five employers that
have hired the most clients include: HMS Host (1,150 hires), DAL Global Services (806),
AirServ (798), Huntleigh (687), and Menzies Aviation (647).

Port Jobs | 2010 Annual Report

5

AIRPORT UNIVERSITY
Workplace-Based College Classes for Airport Workers
Airport University - a partnership between
Port Jobs, Highline Community College,
and South Seattle Community College -
transforms Sea-Tac Airport into a college.
Through a combination of jobs skills classes
and credit-bearing courses, airport workers
can progress along career pathways in the
hospitality, trade, transportation and
tourism industries, and move toward
certificates and degrees. The Port of Seattle
provides critical training space for Airport
University classes.
2010 Outcomes
In 2010, 31 airport workers completed 32
credit-bearing, academic college courses
through Airport University. These
classes, which were taught by Highline
Community College, included:

"The many programs that Port Jobs
offers makes it a progressive and vital
contributor to the successes of the
business environment at Sea-Tac.
Airport University, for example, has
been a great development tool above
and beyond what we offer internally
[to employees]."
- Paul Lawson, District
Manager
Ivar's Seafood Bars

used to pay for tuition, books or fees. In

 Introduction to
Computers/Windows
 Managing Customer Service
 Keyboarding
Airport University offers small,
competitive, needs-based scholarships of
up to $450 to help low-wage workers
attend local colleges. Scholarships can be
AIRPORT UNIVERSITY STUDENT WITH MARY TURLA,
AIRPORT UNIVERSITY COORDINATOR (RIGHT)
Port Jobs | 2010 Annual Report

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2010, 15 scholarships were awarded to
Additionally 9 people completed Port Jobs'
airport workers.
Security Identification Display Area (SIDA)
In partnership with airport concessionaires,
test preparation class in 2010. The
Port Jobs offered 9 classes for airport
participants included a mix of job seekers
workers who needed to obtain or renew
and incumbent airport workers who needed
their Washington State Food Handlers
to pass the new SIDA test in order to retain
Cards or Alcohol Serving Permit. A total of their Airport security badges and jobs.
118 airport workers completed these classes
in 2010.
Chart 3

Airport University Outcomes (2005-2010)
1800

1539

1600
1400
1200
1000
800
600
400

400
127

200
0
Academic course completers

Job Skills class completers

Scholarships Awarded

Chart 3 shows that since offering the first Airport University class in 2005, airport workers have
completed 400 credit-bearing academic courses in computers, customer service, and
leadership/supervision. More than 125 scholarships have been awarded. Job seekers and
airport workers have completed nearly 1,540 job skills classes in SIDA test preparation, airfield
driving test preparation, airport interview preparation, food/alcohol permitting, and other
similar courses.

Port Jobs | 2010 Annual Report

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THE APPRENTICESHIP OPPORTUNITIES PROJECT
Connecting Residents to Well-Paying Construction Careers
Created in 1994, the Apprenticeship
Opportunities Project (AOP) helps lowincome individuals, women, and people of
color enter and succeed in apprenticeships
and in trades-related jobs. Port Jobs
partners with Apprenticeship and
Nontraditional Employment for Women
(ANEW) to operate AOP. ANEW is one of
the oldest pre-apprenticeship programs
serving women in the United States.
2010 Outcomes
Despite the sluggish economy, AOP
surpassed its placement goal in 2010,
placing 72 people in apprenticeships and
trades-related jobs where they earned an
average of $17.48 per hour plus benefits
(goal = 60). The majority entered the
electrical trades, followed by the laborers
and carpentry trades. Since 1994, AOP has
placed more than 1,800 people in skilled
trades jobs.

"I could not have done it without AOP.
They made sure I was 100% covered, so I
would not fail."
- Apprentice

A CLIENT PREPARES FOR APPRENTICESHIP

AOP provided $34,000 in financial
assistance to 104 apprentices in 2010, who
met low-income guidelines and had no
other resources. Financial assistance is
meant for work-related or emergency needs
to help apprentices launch or retain their
careers in the trades. Chart 5 shows that in
2010, most assistance was used to pay for
tuition and training fees, work clothing, and
union dues. Since the start of the program,
AOP has provided financial assistance to
more than 1,200 people.

Port Jobs | 2010 Annual Report

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Chart 4

Number of AOP Placements (2007-2010)
160

147

140
120

109

100
80

72

63

60
40
20
0
2007

2008

2009

2010

Chart 5

Percentages are based on dollars spent per category

Port Jobs | 2010 Annual Report

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FINANCIAL TOOLS FOR THE TRADES
Money Management Skills for Apprentices
Construction workers have the potential
to earn good wages and benefits, but
periods of unemployment are common. A
typical first year apprentice may work just
9 months in a normal year and even less in
today's economy.
Port Jobs created Financial Tools for the
Trades (FTT) in 2005 to teach apprentices
how to plan for unemployment, manage
their money, build credit, deal with debt,
and save for the future.
2010 Outcomes
In partnership with Wells Fargo, Port Jobs
taught 9 Financial Tools classes to 103
apprentices and pre-apprentices in 2010.
More than 1,300 people have attended
these classes since 2005.
Port Jobs also sells a Trainer Toolkit so
that apprenticeship programs across the

"The Financial Tools class has been great.
We have taught it to our second, third,
and fourth year students. Everyone has
had positive feedback."
-Ironworkers Training Coordinator,
Anchorage, Alaska

"I didn't know how much credit can really
cost. But now I know, and I am grateful."
-Apprentice

country can teach the Financial Tools
curriculum to their students. In 2010, we
sold 34 Toolkits to apprenticeship
programs in 17 states. These sales provide
a funding source that helps sustain the
program.

Port Jobs | 2010 Annual Report

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OTHER WRAP-AROUND SERVICES
Community Partnerships Provide Robust Services to Jobseekers, Workers and
Employers at Sea-Tac Airport
Port Jobs uses leveraged resources to partner
with other service providers to offer wraparound services to job seekers and workers at
Sea-Tac Airport.
Free Tax Preparation
Each tax season, Port Jobs partners with
United Way to provide free tax preparation
at Airport Jobs. In 2010, volunteers
prepared 435 tax returns for airport workers
and residents, bringing $694,000 in Federal
tax refunds back into the community. The
average adjusted gross income of tax filers
was $25,300.
Basic Food Employment and
Training Program
Through a partnership with the Washington
State Department of Social and Health
Services, nearly 900 people (who are
required to seek employment while
receiving Basic Food services) received job
search assistance at Airport Jobs in 2010 and
58 secured jobs at the airport. Port Jobs also
partnered with Within Reach to help
eligible job seekers and airport workers sign
up for the state Basic Food Assistance
program.

INTERVIEW PREPARATION CLASS PARTICIPANTS FROM
WHITE CENTER

Neighborhood Jobs Pipeline
With support from the Annie E. Casey
Foundation/Making Connections and the
White Center Community Development
Association, Port Jobs provides specialized
services to White Center residents help them
access jobs and college education at the
airport. Services include airport interview
preparation classes, placement assistance,
case management, and connection to other
Port Jobs services such Airport University
classes and scholarships. In 2010, 57 White
Center residents completed Interview
Preparation classes, more than 70 residents
found jobs, and 8 earned college credits or
scholarships through Airport University.

Port Jobs | 2010 Annual Report

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STRATEGIC OBJECTIVES
Supporting the Port of Seattle's Strategic Vision
Port Jobs supports the Port of Seattle's Century Agenda principles to:
"...respond to the needs of its customers and community in a
changing economy."
 Port Jobs' airport and construction
"In other airports, we spend
programs help people who need jobs,
considerable time and money trying
particularly those who are most
various recruitment sources. Here,
vulnerable in these tough economic
Airport Jobs provides us with a steady
times.
and sufficient supply of qualified
applicants."
 Supports airport employers' workforce
needs through a menu of services that are
- Sea-Tac Airport employer
responsive to the changing economic
environment.
 Lowers airport employers' cost of doing business by reducing hiring expenses.
"...adopt best practices and partner with others who are committed
to responsible stewardship of our...com munity where those
partnerships serve to further the needs of the Port's core
business."
 Airport University, recognized as an innovative workforce practice by the Federal
Aviation Administration (FAA), not only helps workers perform more effectively, it
creates a pool of employees ready to move up and assume more responsibility. So as
an airport business expands, staff can grow right alongside it.
"...foster social justice and maximize the ability for people to
achieve their full potential...pursuing partnershi ps that create jobs
and advance human potential through apprenticeship programs, job
training, community colleges..."
 AOP provides access to apprenticeship programs and provides financial assistance to
help new apprentices succeed. Two AOP outcomes studies (from 1998 and 2007)

Port Jobs | 2010 Annual Report

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found that apprentices who received services from AOP had a higher retention rate
than the overall retention rate for King County apprentices in the same trades.
 Airport University brings community
college courses to the workplace,
allowing airport workers to take classes
at times that are convenient to them.
Many of these workers work unusual
hours and/or have more than one job.
Others have extensive family obligations
that further impair their ability to
participate in traditional education and
training programs.

"Airport University is a stepping stone.
I would never have been able to take a
college class if it hadn't been at my
work site. There aren't enough hours
in the day for me to go to a college
campus for this type of help."
-Airport worker

 Financial Tools for the Trades helps new
construction workers learn money management skills to build their financial
foundations and weather ebbs and flows in the construction industry.
"The workforce of the Port should reflect the population diversity of
King County so that the economic opportunity generated by the Port
can be accessed by all of its citizens ."
 Airport Jobs ensures that a diverse group of jobseekers have access to Port and Portrelated employment. And AOP helps remove barriers to well-paying jobs in the
building and construction trades, particularly for residents who have not traditionally
had access to these opportunities. Two AOP outcomes studies (from 1998 and 2007)
found that AOP recruited a sizeable percentage of the women and people of color
who entered apprenticeship in King County.
"...work with community partners to take a long -term strategic look
at population and labor market trends to support ongoing
employment pathway needs and labor requirements of the P ort's
enterprises."
 At the Port of Seattle's request, Port Jobs has worked with community partners to
assist short haul truck drivers displaced by the new clean air regulations.
 In 2011, Port Jobs will be doing outreach and preparation classes for job seekers
interested in competing for the positions to be hired at the Port's new Rental Car
Facility.

Port Jobs | 2010 Annual Report

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OTHER 2010 HIGHLIGHTS
 Port Jobs contract extended - In November 2010, the Port of Seattle Commission
voted to extend Port Jobs' contract for an additional three years with two additional
one-year options to renew.
 New leadership for key partner - In late 2010, Port Jobs partner ANEW hired
Heather Winfrey as its new Executive Director. Ms. Winfrey has been solidifying
and expanding ANEW's partnerships throughout the local construction industry.
She has also focused on expanding the number of people served through AOP,
increasing the program's visibility in the apprenticeship community, and enhancing
client outreach.
 Financial Tools for the Trades goes national - the National Elevator Industry
Educational Program (NEIEP) is incorporating Port Jobs' Financial Tools for the
Trades program into its apprenticeship training curriculum nationwide.
 Helping veterans - Port Jobs taught Financial Tools for the Trades classes to students
in Veterans in Construction Electrical (VICE) and Veterans in Piping (VIP), which
fast track veterans into apprenticeship careers. Port Jobs also participated in the first
ever Port-involved Veterans Career Fair at Qwest Field through Hire America's
Heroes, introducing veterans to careers at the airport.
 Building new partnerships - Port Jobs has been building new partnerships with
Native and Veteran workforce groups, including supporting United Indians of All
Tribes in their Native Workforce Investment Act work, and partnering with the
Women Veterans project through the Women's Bureau of the U.S. Department of
Labor.
 New leveraged funding - Port Jobs just received a grant from United Way to build a
"Whole Family Neighborhood Jobs Pipeline" that connects families to career and
educational opportunities through Airport Jobs and Airport University.

Port Jobs | 2010 Annual Report

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Port Jobs | 2010 Annual Report

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NOTES

Port Jobs | 2010 Annual Report

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c/o Port of Seattle
P.O. Box 1209
Seattle, WA 98111
(206) 787-3882
www.portjobs.org