In nternal Audit A Re eport Sea aport Conttainer Managemen nt Com mprehensiv ve Operattional Aud dit January y 1, 2010 to Decem mber 31, 2010 Issue Date e: August 2 2, 2011 Report No. 2011--13 Intern nal Audit Seap port Conta ainer Mana agement Comp prehensive e Operational Audit Table e of Conten nts Transm mittal Letterr .............................................................................................................. 3 Executive Summa ary .......................................................................................................... 4 Backgro ound ....................................................................................................................... 5 Audit Objective O .................................................................................................................. 5 Departm ment Highlights and Accomplis A shments ... ............................................................ 6 Audit Scope and Methodolo M ogy ......................................................................................... 6 Conclus sion ......................................................................................................................... 7 2 Intern nal Audit Seap port Conta ainer Mana agement Comp prehensive e Operational Audit Trans smittal Lettter We have e completed d a comprehensive ope erational au udit of Seap port Contain ner Manage ement Department. The pu urpose of the e audit was s to determin ne whether manageme ent has adeq quate controls to ensure effective e ope erations and d compliance e with applicable rules and regulattions. We revie ewed informa ation relating g to calendar year 2010.. Managem ment has the primary re esponsibility y to establish h and imple ement effecttive controls. Our role was s to assess and test th hose controlls in order to establish h whether th he controls were adequate e and operatting effective ely. We cond ducted the audit a using due d professio onal care. T The audit wa as planned a and performed to obtain re easonable as ssurance tha at departmen nt controls a are adequate e and operatting effective ely as intended. The Con ntainer Man nagement Department D has adequ uate and e effective con ntrols to en nsure operation ns are effecttive and in co ompliance with w applicab ble requirements. epartment a We extend our apprreciation to Seaport S Con ntainer Man nagement De and staff forr their assistanc ce and coop peration durin ng the audit.. Joyce Kirangi, CPA Internal Audit, A Director 3 Intern nal Audit Seap port Conta ainer Mana agement Comp prehensive e Operational Audit Executtive Summ mary S and Objective Our audit objective w was to dete ermine if m managementt has Audit Scope implemented adequa ate controls to t assure that: 1. Te erminal and crane c rent le ease agreem ments are efffectively man naged. 2. Lease and billiing informatiion is effectiv vely monitorred in PROP Pworks. We revie ewed informa ation related d to the perio od from Janu uary 1, 2010 0 to December 31, 2010.. ound Conta ainer operattions as a group has four full tim me equivale ents (FTEs)) and Backgro manages s five terminals located on o 500 plus acres. Term minal space is leased to and operate ed by private companies c that include e Eagle Marine Servi ces, SSA Terminals, Total Term minals Internatio onal, and No orthland Services. The departmentt is responsible for esta ablishing terminal and cran ne lease agrreements, and managin ng the lease agreementts to ensure that Port assets are prope erly maintain ned. The depa artment gen nerates 60+ million in op perating reve enues and incurs 2+ miillion in operrating expenses s. Terminal and crane rent billing is a shared responsibility between the departm ment, Real Esta ate Lease Administratio A n, and Port's s Accounting g Departmen nt. esult Summ mary Based d on the au udit procedu ures perform med, Contain ner Manage ement Audit Re Department has ade equate and effective controls to en sure that te erminal and crane rent lease agreeme ents are effec ctively mana aged. In add dition, we ob bserved that lease and b billing inform mation is effectiv vely monitorred. 4 Intern nal Audit Seap port Conta ainer Mana agement Comp prehensive e Operational Audit Backgro ound The miss sion of the department d is i to provide e cargo facilities, equipm ment, and se ervices to en nable customers to move greater g amo ounts of carg go through tthe Port of S Seattle. Container opera ations include five f terminals located on n 500 plus acres. a Term minal space is leased to o private terminal operators s as follows::      Terminal T 5 - Eagle Marine Services Terminal T 18 - SSA Term minals Terminal T 30 - SSA Term minals Terminal T 46 - Total Term minals Intern national Terminal T 115 5 - Northland Services. The dep partment ha as four full time equiva alents (FTE Es) to mana age lease agreementss and generate es approxima ately $60+ million m in op perating reve enues annua ally from terrminal and ccrane rent. The e departmen nt directly manages m lease agreeme ents, but terrminal/crane e rent billings are coordinated with Rea al Estate Lea ase Adminis stration and P Port's Accou unting Department. Summarry of Operatting Income e and Expen nses Relate ed to Container Traffic ng Revenue e Operatin Term minal 5 Term minal 18 Term minal 30 Term minal 46 Term minal 115 Total Operating Re evenue Operatin ng Expenses s Term minal 5 Term minal 18 Term minal 30 Term minal 46 Term minal 115 Total Operating Ex xpenses 2008 21,061,252 15,481,152 9,158 3,819 12,226 6,494 4,532 2,127 $57,120 0,183 9 2009 22,065,239 9 16,678,702 2 5,687,937 7 12,012,460 0 4,593,207 7 $ $61,037,545 5 2010 23,6 624,788 16,8 858,234 7,9 979,328 12,5 572,521 4,6 662,725 $65,6 697,596 (74 4,951) 758 8,577 1,688 8,549 1,286 6,080 222 2,385 $3,880 0,640 529,415 5 1,103,935 5 2,462,911 3 578,493 245,835 5 $ $4,920,589** 6 622,539 5 589,583 2 220,894 4 488,937 3 345,030 $2,26 66,983* Source: Pe eopleSoft/Respon nsibility Reports *significant decrease in expenses is due to project p cancelatio ons and delays i n 2010. bjective Audit Ob The purp pose of the audit a was to o determine if managem ment has imp plemented a adequate con ntrols to assure e that: T and crane rent lease l agreem ments are e ffectively ma anaged. 1. Terminal 2. Lease and billing informa ation is effectively monito ored in PRO OPworks. 5 Intern nal Audit Seap port Conta ainer Mana agement Comp prehensive e Operational Audit Departm ment Highlig ghts and Ac ccomplishm ments in 2010, th Faced with w ever in ncreasing competition c he departm ment initiated d a year-lo ong Custome er Support Package P prrogram to in ncrease con ntainer traffiic. The program includ ded crane ren nt rebates an nd a thirty-day deferral of o space ren nt payments. The prog gram contributed to:    Record R break king cargo vo olume in 201 10 More M than 2.1 1 million TEU U's (twenty-ffoot equivale ent units) In ncrease in operating rev venue from 61.0 6 million in 2009 to 65 5.7 million in n 2010 Thousands A summa ary of TEU's s from 2001 to t 2010 is as s follows. 2,,500 2,,000 1,,500 1,,000 500 0 2 2003 200 04 2005 2006 2007 2008 20009 2010 2001 2002 Source: Port P of Seattle Co ontainer and Ton nnage Statistics Reporting R System m Audit Sc cope and Me ethodology y We utiliz zed a risk-b based audit approach from planniing to test sampling. W We perform med a multitude e of informa ation gathering methods s including research, in nterviews, observations, and analytica al reviews in order to obttain a complete understtanding of th he Containerr Operationss. We conducte ed an asse essment of significant risks assocciated with Container Operations, and identified d controls to mitigate tho ose risks. We evaluated whether the e implementted controls were functionin ng as intend ded. Based on the risk assessment, a , we establisshed the area of audit fo ocus. on the area p a of audit ffocus can be grouped d and Our additional detailed audit procedures ee categories: summarized into thre 1. Updating U billing information 2. In nsurance & Surety S monittoring 3. Maintenance M of cranes & facilities 6 Intern nal Audit Seap port Conta ainer Mana agement Comp prehensive e Operational Audit 1. Upda ating Billing Information a. Consumer C Price P Index To T determine e the effectiv veness of management m controls to ensure com mplete and ttimely CPI C adjustm ments to billling, we re eviewed ma anagement use of CP PI reminders in PROPworks P for all five current c lease es. We reca alculated 2010 lease am mounts per tterms and condition ns of the agrreements, and a compare ed the amou unts to the a actual billed rates to o determine whether the e CPI adjustm ments were properly mo onitored. b. Customer C Su upport Pack kage We W reviewed d temporary cost reducttions provide ed to the te enants in order to deterrmine whether w the Customer Support S Pac ckage for the e four appliccable leasess was effecctively monitored. m We W reviewed the corresp pondence file e for timely notification to the tenan nts of program initia ation and terrmination. ety monitorring 2. Insurance & sure ment contro ols to ensure contin nuing To determine the effectiveness off managem ent insurance e and surety y coverage o over Port's a assets, we re eviewed: adequate/sufficie  Managem ment use of the insuran nce and sure ety reminders in PROPw works, the P Port's lease ma anagement system. s  Five leas ses for their adequacy and a sufficien cy in insurance and surrety coverag ge, as defined in n the agreem ments. 3. Mainttenance of cranes c & fa acilities anagement controls ov ver proper m maintenance e of the Port's facilitiess and We identified ma es by tenants. To determ mine the effe ectiveness off such contro ols, we revie ewed: crane  Nine of seventeen s annual crane mechanica l certification ns and strucctural inspecctions to ensure e timely certtification and d complete m mitigation effforts of issu ues, if any, n noted during the certificatio on process.  Three of the five ann nual terminal condition sttudies condu ucted by the e Port. Conclus sion Based on the audit procedures s performed, Seaport C Container Ma anagement Department has adequate e and effecttive controls to ensure that t termina al and crane e rent lease agreements are effectivelly managed and billing in nformation is s effectively monitored. 7