
COMMISSION AGENDA
T. Yoshitani, Chief Executive Officer
October 7, 2009
Page 2 of 5
support for train & system operational controls; 2) a direct factory-approved conduit for overall
system & subsystem support; and 3) product safety updates from other Bombardier sites. These
specialized tasks are provided by Bombardier at other facilities that use similar train systems.
To budget and pay for the Bombardier Technical support, and other factory supported technical
expertise, it is necessary to have in place a long-term Technical Assistance Agreement with
Bombardier for this system. Due to the proprietary nature of the system, Bombardier is the only
entity that is factory-certified, and thus uniquely qualified to provide these technical assistance
services to the Port. Any changes to the Bombardier STS would entail major infrastructure
changes and would be cost prohibitive.
Port of Seattle technicians are trained to provide daily maintenance, but still require factory-
certified technical expertise to assist with major programming changes and specific maintenance
and repair work on this proprietary system. The proprietary controls include a Communication
Based Train Control (CBTC), Bombardier CITYFLO 650 Automatic Train Operation and
Protection software, supporting equipment, and subsystems.
On-site support has directly contributed to maintaining an operating efficiency of more than 99%
during the past 37 years the Satellite Transit System has been in operation. Bombardier’s
representative has been a resource for parts issues, troubleshooting, providing test procedures,
mentoring Port of Seattle mechanics, training new employees, and providing a conduit to
receiving support services at Bombardier’s home office in Pittsburg.
SCOPE OF WORK
Bombardier will provide an on-site technical representative to provide services enabling the Port
to operate, perform inspections, and complete preventative maintenance and repairs on the STS.
Bombardier shall also provide urgent and necessary technical assistance to assist the Port so that
it may restore the STS to operational status should significant system failures occur, regardless
of the time of day. The essence of this service, provided by Bombardier under this agreement, is
technical assistance to aid the Port in minimizing operational cost, improving performance and
efficiency, and maintaining safety of the STS.
The following services provided will be dependent upon the Port’s direction and the immediate
goals of the overall operations and maintenance program. These services should include but are
not limited to:
Technical Assistance:
1) Provide technical assistance for the Port’s operation and preventive maintenance program
for the STS system. This program will include monitoring results, reviewing processes,
and updating program documentation.
2) Provide technical assistance for the Failure Monitoring System (FMS). This service
includes data correlation, analysis, and reporting. Review data analysis for any indication